Sales Associate
4 weeks ago
We are seeking a highly motivated and customer-focused Sales Associate to join our team at Central Network Retail Group, LLC.
Key Responsibilities:- Provide exceptional customer service by listening to customers, identifying their needs, and offering accurate product recommendations.
- Smile and greet all customers, asking open-ended questions to assist them in finding what they need.
- Direct customers to relevant products and build customer confidence by supplying product knowledge and technical assistance.
- Perform sales counter functions, including order entry, special orders, and price lookup.
- Respond to telephone inquiries from customers in a polite and informative manner.
- Merchandise products on shelves according to corporate or other plan-o-grams.
- Make new product recommendations to store management based on customer feedback.
- Write sales orders and special orders using CNRG - Marvin's point-of-sale systems.
- Assist in cycle counting of inventory and stock shelves with incoming product as necessary.
- Sign and merchandise product in the store as necessary.
- Face and front product at the beginning and end of each shift, and as time permits.
- Notify regular customers about new products and upcoming store promotions.
- Maintain a clean and organized sales counter and selling area.
- Assist with customer loading of items purchased in the store as necessary.
- Use CNRG - Marvin's Resource Center to report instances of incorrect retail prices, items that will not scan properly, or items with incorrect descriptions.
- Possess working knowledge of company and store security measures.
- Understand common techniques employed by shoplifters or others seeking to defraud the company and remain vigilant about observing suspect activity and reporting it to management.
- Follow company safety guidelines and basic safety practices at all times.
This is an hourly position (non-exempt from overtime) with no guarantee of career progression. The job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee.
Central Network Retail Group, LLC complies with all applicable equal employment laws, including the Americans with Disabilities Act. Qualified individuals with a disability may request reasonable accommodation from the company.
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