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Medical Social Worker II

1 month ago


Oakland, California, United States Kaiser Permanente Full time
Job Summary

The Medical Social Worker II plays a vital role in assisting patients and their families/caregivers to cope with the social/emotional issues and practical arrangements related to the patient's illness. This position requires delivering age-appropriate social work care to patients and their caregivers in their place of residence, in accordance with agency policy and procedure, as well as state and federal regulations.

Key Responsibilities
  • Provide psychodynamic interventions, crisis intervention, grief/bereavement counseling, problem-solving, stress reduction, and developing healthy coping strategies in individual/family/group settings.
  • Provide counseling to help patients cope with acute/chronic/terminal illnesses.
  • Develop and implement individual Plans of Treatment to assist patients and families to cope and/or restore social, emotional, financial, and environmental factors affected by illness.
  • Complete biopsychosocial strengths-based assessments.
  • Partner with patients to identify needs and develop and implement individual treatment plans based on mutually agreed-upon treatment plans.
  • Discuss options for care proactively, including Kaiser resources and external community/government resources, to assist patients and families in developing short- and long-term care plans as appropriate.
  • Collaborate with other disciplines in assessing, planning, and providing services for patients utilizing biopsychosocial information.
  • Assist patients in advocating for themselves to receive appropriate services within Kaiser and in the community.
  • Assist patients and families in placing patients in higher levels of care as determined by the team and patient, if applicable.
  • Takes, reviews, evaluates, and prioritizes written and oral referrals.
  • Maintains documentation, records, and data collections.
  • Responsible for completion of required documents in a complete and timely manner.
  • Functions as part of the Home Health/Hospice Team to ensure appropriate, timely placement of Kaiser members in nursing facilities.
  • Liaison between patients and Kaiser, maintaining a positive relationship with Kaiser and providing for continuity of care.
  • Identifies appropriate levels of care and facilities for referred patients, where applicable. Obtains placements, where applicable.
  • Collaborates with internal and external resources in Kaiser and the community to meet mutually agreed-upon goals and objectives.
  • Provides information and referral to community resources as requested.
  • Coordinates exchange of information between Kaiser, families, members, and skilled nursing facilities.
  • Determines application of Kaiser, Medicare, and Medi-Cal benefits to specific patient situations.
  • Participates in Quality Assurance activities as assigned.
  • Assists in coordinating communication between regional offices, clinics, hospitals, and field staff, triaging of phone calls from members/families.
  • Works with referral sources to clarify and complete required clinical and psychosocial information.
Requirements
  • Experience: Step I - 0-2 years social work experience, Step II - 2-4 years social work experience within the last five years, Step III - 4 or more years social work experience within the last ten years.
  • Education: Masters in Social Work accredited by the Council of Social Work Education.
  • License, Certification, Registration: Driver's License (California), Basic Life Support.
Preferred Qualifications
  • LCSW preferred.
  • One (1) year experience providing direct service in medical or home health-related settings - MSW internship considered.