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Team Member

2 months ago


Milwaukee, Wisconsin, United States Zubha Pop Foods LLC Full time

About the Role:

We are seeking a highly motivated and customer-focused Team Member to join our team at Zubha Pop Foods LLC. As a Team Member, you will play a vital role in creating memorable experiences for our guests by providing exceptional service and ensuring a clean and welcoming environment.

Key Responsibilities:

  • Develop Servant Leaders: Prioritize guest satisfaction and restaurant excellence, demonstrating a commitment to putting guests and the restaurant first.
  • Create Memorable Experiences: Deliver a service experience that exceeds guest expectations, ensuring they feel valued and appreciated.

Essential Functions:

  • Develop Servant Leaders: Demonstrate a passion for delivering exceptional guest experiences and a commitment to developing a culture of servant leadership.
  • Create Memorable Experiences: Develop and implement strategies to create memorable experiences for guests, ensuring they feel valued and appreciated.

Responsibilities:

  • Shows compassion, care, and concern towards other team members and guests: Demonstrate empathy and understanding towards colleagues and guests, creating a positive and supportive work environment.
  • Creates a great experience by serving the guest well: Deliver exceptional service, ensuring guests feel valued and appreciated.
  • Holds self-accountable to meet performance expectations: Take ownership of performance and strive to meet or exceed expectations.
  • Loves team members and guests through behaviors, actions, and decisions each day: Demonstrate a genuine interest in the well-being and success of colleagues and guests.
  • Acts with integrity and honesty, and promote the culture of Popeyes: Uphold the values and principles of Zubha Pop Foods LLC, demonstrating integrity and honesty in all interactions.
  • Maintains regular and consistent attendance and punctuality: Ensure timely arrival and regular attendance, demonstrating a commitment to the team and guests.
  • Greet guests to make them feel comfortable and welcome: Create a warm and welcoming atmosphere, ensuring guests feel valued and appreciated.
  • Take guests' food orders and handle cash and credit transactions: Process transactions efficiently and accurately, ensuring a seamless guest experience.
  • Assist the management team in creating a great place to work and delivering memorable guest experiences: Collaborate with management to develop strategies and initiatives that drive guest satisfaction and team engagement.
  • Demonstrates knowledge of the brand and menu items: Stay up-to-date on menu offerings and brand initiatives, ensuring a confident and knowledgeable service experience.
  • Check food quality and food temperatures throughout the day to ensure the food is fresh and safe to serve: Monitor food quality and temperature, ensuring a safe and enjoyable dining experience for guests.
  • Monitors Speed of Service to ensure delivery of guest expectations: Analyze and improve service speed, ensuring guests receive their orders in a timely manner.
  • Ensures the restaurant is welcoming and clean: Maintain a clean and welcoming environment, ensuring guests feel valued and appreciated.
  • Act with integrity, honesty, and knowledge that promotes the culture of Popeyes: Uphold the values and principles of Zubha Pop Foods LLC, demonstrating integrity and honesty in all interactions.