Retail Sales Lead
4 weeks ago
About the Role:
We are seeking a highly motivated and experienced Retail Sales Lead to join our team at Fabletics. As a Retail Sales Lead, you will be responsible for providing a best-in-class retail store customer experience and support in Sales & Operations.
Key Responsibilities:
* Embody our culture and values and provide insight to our customers on how to live their passion.
* Actively engage our customers in new and meaningful ways by providing knowledge on the fabrics, features, fit, and function of our product.
* Drive customer engagement inside and outside of the store environment ranging from store events & promotions to community projects.
* Provide training and immediate feedback around our customer experience playbook & other performance expectations.
* Work in coordination with the store manager to inspire associates to meet/exceed individual & team performance goals.
* Communicate inventory and training needs to the store manager to increase overall customer experience.
* Maintain store-merchandising guidelines that make the store easy to shop and add value to the customer's purchase journey.
* Actively participate to provide and nourish feedback to the store manager to continuously improve the business.
* Strive for excellence meeting and exceeding store objectives as it relates to performance, productivity, efficiency, and quality standards.
Requirements:
* 1-year minimum of work experience within a retail environment. Prior retail management experience, a plus.
* Knowledge & familiarity of active lifestyle choices such as yoga, cycling/spin, Pilates, weight training, running, nutrition, and other healthy activities.
* Ability to socially interact with customers, employees, and business partners inside and outside of the store environment.
* Ability to work with large teams.
* Great interpersonal skills, a positive attitude, and the ability to thrive in a fast-paced environment.
* Familiar with retail inventory and P.O.S. systems.
* Self-motivated, a good communicator with an innate ability to bring the best out in others.
* The ability to multi-task, set priorities, and work well under pressure.
* Flexibility in work hours, open to work evenings, weekends, and national holidays.
What's In It For You:
* The role has a salary between $20.00 hourly depending on experience.
* 70% employee discount on Fabletics Brands.
* Free outfits each month.
* Paid Sick Time.
* 401k match.
* Annual Bonus Plan.
* Paid Time Off.
* And More.
About TechStyleOS:
TechStyleOS is the globally integrated Operations and Services provider behind some of the fastest growing online fashion brands in history, including Fabletics, Savage X Fenty, JustFab, ShoeDazzle, and FabKids. With capabilities spanning technology, data science, supply chain management, fulfillment, customer service, and more, we help brands launch, scale, and grow-across product categories and geographically. From predictive analytics to data-driven marketing and attribution, our unique approach is powered by our proprietary, end-to-end tech platform that enables the brands we serve to deliver a level of personalization, value, and satisfaction that are unrivaled in the fashion industry.
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