Logistics Operations Specialist

3 weeks ago


Seattle, Washington, United States AtWork - East Tacoma Full time

We are seeking a highly organized and detail-oriented Logistics Operations Specialist to join AtWork - East Tacoma in the Northwest. The ideal candidate will have excellent computer knowledge and supervision skills, with a customer service orientation and experience with invoices, quoting, and calculating tariffs.

Key Responsibilities:
  • Coordinate cargo movement based on customer requests, utilizing export bookings and import documentation.
  • Release empty containers and import loads between steamship lines, dispatch, and operations.
  • Contact steamship lines for equipment release and location, first availability and delivery dates, vessel c/offs, and terminal return for loaded containers.
  • Coordinate inbound rail moves with customers, operations, and rail operators, as well as assist in resolving problems with rail and steamship lines.
  • Maintain and update customer databases using Excel, Office 365 databases, Picasa, etc.
  • Coordinate inspections with government entities when necessary or requested.
  • Update and maintain accurate inventory records whenever applicable or requested.
  • Communicate with customers, vendors, and coworkers to schedule inbound carriers, communicate upcoming volumes and equipment needs, coordinate work schedules, complete work orders, and send final load reports to customers.
  • Provide rate quotes to current and prospective customers.
  • Accurately bill completed work orders, including all applicable charges based on tariff or contractual rates.
  • Follow up with delinquent accounts to resolve late payments, short pays, etc., and advise managers for further follow-up if issues are not resolved.

Requirements:

  • Excellent computer knowledge and supervision skills.
  • Customer service orientation and experience with invoices, quoting, and calculating tariffs.
  • High school diploma required.
  • Ability to pass drug testing and background checking.

Estimated Salary: $72,000 per year



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