Route Sales Representative

7 days ago


Rock Springs, Wyoming, United States Alsco Full time

Job Summary:

The Route Relief/Utility RSR is a crucial member of the Service Department, dedicated to meeting customer needs through exceptional customer service and up-selling/cross-selling. This role involves supporting various routes, performing service-related tasks as required, and reporting directly to the District Manager.

Main Responsibilities:

  • Perform all responsibilities of a Route Sales Representative, including related tasks
  • Learn and support all routes, covering for holidays, vacations, or other vacancies as needed
  • Assist in rush deliveries, renewals, audits, training, and any other assigned tasks when not on a route
  • Solicit new customers, up-sell/cross-sell/sample all lines of service or product, ensuring a profitable product mix
  • Actively participate in promotions, contests, training, and audits
  • FOLLOW COMPANY POLICIES/PROCEDURES regarding new customers, managing customer needs, and all aspects of service
  • Ensure customer loyalty and outstanding customer service by building relationships, communicating openly, educating customers, and proactively resolving concerns in cooperation with supervision
  • Safely operate a delivery vehicle on each trip, following all applicable laws and company policy, maintain vehicle cleanliness, and perform regular vehicle inspections
  • Handle and process customer payments, keep route paperwork current
  • Ensure timely and correct deliveries of complete textile loads, pick up soiled textiles, and maintain proper inventories in accounts
  • Service items such as facility maintenance products
  • Monitor and report competitive activity, keep service agreements current and renewed
  • Return from route and offload soiled textiles in the receiving area of the facility
  • Accurately prepare route paperwork and follow check-in procedures
  • FOLLOW WRITTEN AND VERBAL INSTRUCTIONS and perform other tasks as directed by supervision

Qualifications:

  • Maintain a valid Drivers License, CDL when applicable
  • Maintain a driving record free of chargeable accidents, speeding, safety, or other violations
  • Demonstrate excellent skills in the operation of vehicles and verifiable minimum one year experience of safe and successful driving
  • Demonstrate excellent skills in customer service and route sales
  • Excellent verbal/written communication skills in English, comprehend and follow direction, good time management skills, and team player
  • Recognize colors, sizes, and types of product and count, add, and subtract accurately

Estimated Salary: $22.00 per hour

Location: Varies

Benefits:

  • Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
  • The contractor will not discharge or discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant


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