Licensed Optician
4 weeks ago
Bronx, New York, United States
EssilorLuxottica
Full time
At EssilorLuxottica, we are committed to delivering exceptional patient experiences through our team of skilled professionals.
The Licensed Optician will play a crucial role in achieving this goal by providing top-notch eyewear services to our patients.
Main Responsibilities:
- Custom fit glasses and precisely place prescriptions in lenses.
- Act as a leader in optical acumen, providing guidance and support to peers.
- Take and record measurements, adjust or fit eyewear correctly, ensuring finished eyewear meets standards and patient requirements.
- Explore patient needs and priorities by asking open-ended questions.
- Assist peers with difficult or complex areas of product needs and prescriptions.
- Utilize practice tools and adhere to company policies and procedures.
- Anticipate problems, explore underlying reasons, and develop long-term solutions to ensure patient satisfaction.
Requirements:
- High School graduate or equivalent.
- Active state optical licensure; must maintain license.
- Strong customer service skills, including communication, listening, and teamwork.
- Knowledge of inventory management systems.
- Basic math skills.
- Sales skills, including the ability to use and carry a tablet.
- Embracing new technology and change.
Preferred Qualifications:
- Previous eyecare and/or customer service experience.
- Familiarity with technology, such as point-of-sale, patient record systems, and other software applications.
We are an Equal Opportunity Employer and welcome applications from diverse candidates. Upon request, we will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process.