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Security Systems and Technology Specialist

2 months ago

Minneapolis, Minnesota, United States HealthPartners Full time
Job Summary

HealthPartners is seeking a highly skilled Security Systems and Technology Specialist to join our team. This role provides the tools to support the Security Systems and Technology of HealthPartners Hospital and/or clinic(s) locations in Minnesota and Wisconsin.

Key Responsibilities
  • System Maintenance and Troubleshooting
    • Investigate, troubleshoot, and resolve systems and hardware failures.
    • Coordinate with integrators for repair and/or replacement as needed.
  • System Programming and Support
    • Support and maintain daily programming of devices related to access control, video monitoring, visitor management, security hardware, intercoms, two-way radios, and software.
  • Installation and Commissioning
    • Coordinate the installation, testing, and commissioning of hardware and security technology devices.
  • Software Deployment and Maintenance
    • Coordinate with IS&T for the deployment of new software, upgrades, patches, and firmware versions.
  • Physical Security Standards
    • Support and deliver on the development and maintenance of physical security standards as it relates to security systems devices, practices, policies, and procedures for assigned site(s).
  • Collaboration and Training
    • Collaborate with assigned sites construction teams, internal/external business partners, to ensure site-level execution (planning, designing, and developing) as it relates to new builds, expansions, remodels, and refreshes ensuring security systems standards are maintained.
    • Support the Security Operations Center as it relates to training and development, troubleshooting, and education.
    • Assist in the development and delivery of trainings as it relates to new and existing colleagues.
  • Inventory Management
    • Support the maintaining of inventory and full life cycle of devices.
Requirements
  • Education and Experience
    • College degree and/or combination of 5+ years relevant experience.
  • Licensure and Certification
    • Genetec/Cure Video surveillance and access control certifications.
  • Knowledge and Skills
    • Familiarity with compliance matters concerning laws, regulations, and internal policies affecting the employment relationship.
    • Working knowledge or ability to learn laws and regulations related to state and federal criminal codes, OSHA, NFPA, Joint Commission, Uniform building codes.
    • Establish and maintain excellent communications with leaders, physicians, and hospital staff.
    • Able to manage and/or triage outcomes through others, including staff who are not direct reports.
    • Exercise a high degree of initiative, judgment, and discretion.
    • Give oral presentations to a variety of audiences.
    • Gain the cooperation of individuals/departments in sensitive or emotional situations.
    • Ability to deal with ambiguity.
    • Plan (e.g., set objectives and goals, adjust for necessary change, evaluate results, etc.).
    • Think strategically.
    • Be patient, member, and customer focused.
    • Build consensus among individuals and work groups.
    • Research, collect, maintain, and analyze data.
    • Analyze and develop creative and workable solutions to risk-related business situations.
    • Maintain a high degree of confidentiality.
    • Organize and prioritize multiple tasks.
    • Able to be flexible in duties and work hours and on call 24x7.
    • Operate standard office equipment and software.
Preferred Qualifications
  • Education and Experience
    • College degree.
  • Licensure and Certification
    • Healthcare Security and/or Corporate Security experience preferred.
    • 7+ years of strong working knowledge with video management software, cameras, access control systems, intrusion detection systems, and audio/video intercoms.