Field Service Professional

3 weeks ago


Bloomfield, New Jersey, United States Facsimile Communication Industries, Inc Full time

Company Overview

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  • ">
  • Facsimile Communication Industries, Inc. is a nationally recognized distributor of Copier and high-end Production Equipment.">
  • We sell and service Ricoh, Toshiba, Konica, and Kyocera products in the Tri-State area.">
">

Salary: Competitive Salary ($60,000 - $80,000 per year) based on experience.

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Job Description:

">Key Responsibilities">
  • ">
  • Accurately diagnose, repair, and maintain equipment in optimum operating condition at customer sites.">
  • Manage and maintain a highly accurate parts inventory via handheld device.">
  • Receive, prioritize, and accurately close service calls via handheld device.">
  • Assist with equipment installations as needed.">
  • Keep current with new technology through off-site manufacturer's classes and online training.">
  • Communicate equipment problems and solutions to fellow technicians.">
  • Project a positive company image through proper attire, exceptional communication skills, excellent customer service, and personal grooming.">
  • Able to work independently, under pressure, at customer sites, and to accept direction on given assignments.">
  • Able to handle and solve new challenges, demonstrate initiative, and a willingness to learn.">
  • Team player, reliable, punctual, and possessing a positive attitude.">
">

Required Skills and Qualifications

">
  • ">
  • A high school diploma or equivalent; or industry-related experience and/or training; or equivalent combination of education and experience.">
  • Computer literate and basic knowledge of networking.">
  • Electronic & mechanical experience/aptitude.">
  • Experience working on digital copiers and/or laser printers (Konica Minolta, HP experience is a plus).">
  • Valid driver's license with an excellent driving record and reliable transportation.">
  • Professional appearance and manner skills.">
  • Customer service oriented.">
  • Excellent communication skills.">
  • Driving knowledge of Mercer and surrounding counties.">
">

Benefits

">
  • ">
  • Competitive Salary.">
  • Cell Phone.">
  • Mileage Reimbursement.">
  • Paid Holiday, Vacation, and Sick Time.">
">

About Us

">

Facsimile Communication Industries, Inc. offers a unique opportunity to be part of a high-quality service organization. We are expanding our Service Division and have openings for motivated hands-on Field Service Technicians.



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