Field Service Professional
3 weeks ago
Company Overview
">- ">
- Facsimile Communication Industries, Inc. is a nationally recognized distributor of Copier and high-end Production Equipment.">
- We sell and service Ricoh, Toshiba, Konica, and Kyocera products in the Tri-State area.">
Salary: Competitive Salary ($60,000 - $80,000 per year) based on experience.
">Job Description:
">Key Responsibilities">- ">
- Accurately diagnose, repair, and maintain equipment in optimum operating condition at customer sites.">
- Manage and maintain a highly accurate parts inventory via handheld device.">
- Receive, prioritize, and accurately close service calls via handheld device.">
- Assist with equipment installations as needed.">
- Keep current with new technology through off-site manufacturer's classes and online training.">
- Communicate equipment problems and solutions to fellow technicians.">
- Project a positive company image through proper attire, exceptional communication skills, excellent customer service, and personal grooming.">
- Able to work independently, under pressure, at customer sites, and to accept direction on given assignments.">
- Able to handle and solve new challenges, demonstrate initiative, and a willingness to learn.">
- Team player, reliable, punctual, and possessing a positive attitude.">
Required Skills and Qualifications
">- ">
- A high school diploma or equivalent; or industry-related experience and/or training; or equivalent combination of education and experience.">
- Computer literate and basic knowledge of networking.">
- Electronic & mechanical experience/aptitude.">
- Experience working on digital copiers and/or laser printers (Konica Minolta, HP experience is a plus).">
- Valid driver's license with an excellent driving record and reliable transportation.">
- Professional appearance and manner skills.">
- Customer service oriented.">
- Excellent communication skills.">
- Driving knowledge of Mercer and surrounding counties.">
Benefits
">- ">
- Competitive Salary.">
- Cell Phone.">
- Mileage Reimbursement.">
- Paid Holiday, Vacation, and Sick Time.">
About Us
">Facsimile Communication Industries, Inc. offers a unique opportunity to be part of a high-quality service organization. We are expanding our Service Division and have openings for motivated hands-on Field Service Technicians.
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