Manufacturing Quality Assurance Specialist

20 hours ago


Woburn, Massachusetts, United States Mastech Digital Full time

Job Overview

Mastech Digital is seeking a skilled Manufacturing Quality Engineer to join our team. As a key member of our quality assurance department, you will be responsible for ensuring that our products meet the highest standards of quality and customer satisfaction.

About the Role

  • Lead on product quality and reliability issues for Mastech Digital's System Cooling Products.
  • Develop and implement processes to promptly address and resolve customer product quality issues.
  • Define quality requirements at the shop floor level.
  • Collaborate with shop floor management to identify failure modes and drive improvements.
  • Ensure timely processing of any product non-conformances found during incoming or in-process inspections.
  • Identify and eliminate cost drivers of quality, such as scrap and rework, within manufacturing.
  • Communicate directly with shop floor work cells to enhance product quality.
  • Partner with the service team for failure analysis activities, compile data, and reduce product failure modes.
  • Drive CAPA related to product quality throughout the organization to ensure quick resolution of findings or non-conformances.
  • Lead audits of processes and quality systems.
  • Summarize and present product quality data to the Quality Manager on a monthly basis.
  • Participate in the development of customer prototypes to ensure quality requirements are met.
  • Mentor the organization in advanced problem-solving techniques (8D, 5Why, DMAIC).
  • Define inspection processes, requirements, frequency, and sampling internally and through sub-tier suppliers.
  • Drive improvements at key and critical suppliers to ensure high-quality incoming materials.
  • Provide support to customers across different time zones.
  • Be willing to travel up to 10% domestically and internationally as required.
  • Advocate for lean principles and 6S.

Requirements and Qualifications

  • A bachelor's degree in an appropriate discipline and 3 years of relevant experience, or, in the absence of a degree, 8 years of relevant experience.
  • Experience with torch brazing, assembly-based manufacturing, lean, Six Sigma, and 6S. Plumbing and refrigeration experience is a plus.
  • Experience in an ISO9001 quality environment, with AS9100 quality environment experience being a plus.
  • Strong interpersonal skills, with the ability to work with and manage both suppliers and internal customers.
  • Proven track record of leading multiple projects while working with stakeholders across multiple functions.
  • Strong troubleshooting skills.
  • Familiarity with root cause determination tools such as 5-Why, Fishbone Diagrams, etc.
  • Core skills/tools should include Microsoft Office, 8D problem solving, GD&T, Six Sigma, Minitab (statistical analysis), SPC, APQP/PPAP.
  • Experience with the implementation of statistical methods and their application, such as capability studies, gage repeatability and reproducibility (gage R&R), X-bar and R charts, is a plus.
  • Experience with brazing, plumbing, pumps, refrigeration, and troubleshooting electro-mechanical parts is desirable.

Benefits

  • A competitive salary of $80,000 per annum.
  • Ongoing training and professional development opportunities.
  • The chance to work with a dynamic and experienced team.
  • A collaborative and supportive work environment.


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