Phoenix Area Customer Advocate

3 weeks ago


Phoenix, Arizona, United States French Agency Full time

**Join Our Team:**

We're seeking a dedicated and detail-oriented Phoenix Area Customer Advocate to provide exceptional customer service and support from the comfort of your home office.

Salary Range: $55,000 - $70,000 per year, dependent on experience.

Key Responsibilities:

  • Offer top-tier customer support via phone, email, and chat.
  • Work closely with the sales team to resolve customer issues and drive business growth.
  • Utilize advanced keyboarding skills to efficiently manage multiple tasks and priorities.

Requirements:

  • High School Diploma or GED; some college courses beyond high school preferred.
  • 1-3+ years of experience in a customer service or high-paced office environment.
  • Excellent communication and organizational skills.
  • Ability to prioritize and multitask.

Employee Benefits:

  1. Select from multiple medical, dental, and vision plans, including HSA options.
  2. 401(k) with 4% match.
  3. Annual merit increases based on cost-of-living adjustments.
  4. Tuition reimbursement for courses related to your field of work.
  5. Quarterly bonuses.
  6. 80 hours of vacation time.
  7. 40 hours of sick leave.
  8. 2 floating personal days.
  9. Holidays: Memorial Day, 4th of July, Labor Day, Thanksgiving, Christmas, and New Year's.
  10. Potlucks and fun events around the office.
  11. Birthday committee recognition.


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