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Senior Banking Professional

2 months ago

Pasadena, California, United States Dexian - DISYS Full time
About the Role

We are seeking an experienced Senior Universal Banker III to join our team in Pasadena, CA. As a key member of our retail banking team, you will be responsible for delivering exceptional customer service and building strong relationships with our clients.

Key Responsibilities
  • Advanced Account Management: Manage consumer and complex business accounts, providing customized financial solutions to meet client needs.
  • Sales and Promotion: Identify opportunities for cross-selling and promoting the bank's products and services to new and existing clients.
  • Customer Excellence: Provide top-tier customer service, building and strengthening client relationships to enhance customer retention.
  • Compliance Mastery: Ensure strict adherence to all banking regulations and policies, including the Bank Secrecy Act.
  • Leadership Support: Offer supervisory support, manage large transactions, and provide overrides as necessary.
Requirements
  • Experience: A minimum of three years in a banking teller role is required, with advanced experience in handling consumer and complex business accounts.
  • Leadership: Prior supervisory experience is preferred, showcasing the ability to lead and manage tasks efficiently.
  • Customer Service: Strong customer relations skills, with a minimum of three years of experience in fostering positive interactions and resolving customer queries adeptly.
  • Banking Expertise: Deep knowledge of banking regulations, product offerings, and account management strategies.
  • Technology Proficiency: Proficiency in Microsoft Office suite (Word, Excel, Outlook) and banking software is necessary.
  • Education: A high school diploma or equivalent; further education in finance, business, or related fields is advantageous.
What We Offer
  • Competitive salary reflective of your experience and skills
  • A robust benefits package including health, dental, and vision coverage
  • Retirement savings plan with company matching to support your future
  • Generous paid time off and opportunities for professional growth
  • A supportive and enriching work environment where your contributions are valued
About Dexian - DISYS

Dexian - DISYS is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. We are committed to fostering a diverse and inclusive workspace and enthusiastically await applications from candidates of all backgrounds.