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Cloud Operations Engineer

2 months ago

Chicago, Illinois, United States InRule Technology, Inc. Full time
Job Title: Cloud Operations Engineer

At InRule Technology, we're revolutionizing the way organizations make mission-critical decisions by infusing cutting-edge technology into their processes. As a Cloud Operations Engineer, you'll be at the forefront of this technological revolution, where your designs will weave together declarative logic, non-declarative machine learning, and human-in-the-loop automation to enable automated decision-making.

About the Role

  • Design, implement, and manage the tools used to develop, deploy, monitor, and support our cloud infrastructure and services.
  • Monitor and troubleshoot cloud resources and applications using Azure Monitor, Application Insights, Log Analytics, and other solutions.
  • Participate in scheduled on-call rotations along with other CloudOps team members.
  • Monitor and analyze cloud resource usage to identify cost-saving opportunities.
  • Participate in administering the software development pipeline, security policies, vulnerability detection, and driving the adoption of industry-standard best practices.
  • Automate and optimize processes to improve efficiency and reliability of cloud operations.
  • Develop, configure, and deploy monitoring tools and scripts for applications and systems.
  • Support the deployment and configuration of InRule products and solutions, recommending changes to the application architecture or design to improve the performance and efficiency of SaaS products.
  • Troubleshoot and resolve incidents while collaborating with the Support, Engineering, and IT teams to minimize downtime and maintain service quality.

Requirements

  • 3+ years of experience in cloud operations, site reliability engineering (SRE), software engineering, or systems administration.
  • Excellent communication and problem-solving skills, and a plus for customer service skills.
  • Experience with Azure, AWS, or other cloud and hosted platforms.
  • Strong knowledge of Azure services, such as App Services, Functions, SQL Database, Cosmos DB, Storage, Key Vault, etc.
  • Experience with Azure CLI, PowerShell, Terraform, ARM templates, Cake, SQL, T-SQL, C#, Python, JavaScript, or other scripting and development languages.
  • Capable of identifying and configuring KPIs in monitoring and troubleshooting tools, such as Azure Monitor, Application Insights, Log Analytics, Sumo Logic, Seq, Zabbix, etc.
  • Well-versed in DevOps concepts, security principles, best practices, and CI/CD tools like Azure DevOps, Octopus, TeamCity, etc.
  • Experience with networking, DNS, VPC, database operations, and concepts.
  • Development experience with creating tools and consoles for monitoring, managing, and supporting SaaS or PaaS products is a plus.
  • Experience with Windows Server, Linux operating systems (especially Ubuntu), and related applications such as Docker and Kubernetes, etc.
  • A plus for knowledge of or experience with MongoDB, Tomcat, SharePoint, or Dynamics.
  • Ability to work independently and as part of a team.
  • Bachelor's degree or equivalent experience in Software Development, IT Engineering, or related field.

About InRule Technology

InRule Technology is a leading provider of business rules management systems (BRMS) that enable enterprises to automate decision logic and change rules without code. We're seeking a Cloud Operations Engineer to join our growing team of experts and collaborate in the design, building, operation, and support of our cloud services and infrastructure.

What We Offer

Join us at InRule Technology and play a key role in shaping the user experience of our industry-leading decision management software. Together, we will create delightful solutions that empower our customers to make better, more informed decisions.