Creative Team Associate

3 weeks ago


Fort Lauderdale, Florida, United States Michaels Stores Full time
Company Overview

Michaels Stores is a leading creative destination in North America, operating over 1,300 stores across 49 states and Canada. Our mission is to fuel the joy of creativity by providing a wide range of artistic supplies and expert guidance to customers.

Job Description

We are seeking a highly skilled and motivated Customer Service Representative to join our team. As a key member of our store staff, you will be responsible for delivering exceptional customer service, helping customers find what they need, and ensuring a fast and friendly checkout experience.

  • Help customers navigate our store and locate products;
  • Provide expert advice on art supplies and materials;
  • Process transactions accurately and efficiently;
  • Engage with customers on our rewards program and private label credit cards;
  • Participate in visual merchandising and store recovery activities;
  • Collaborate with colleagues to achieve sales goals and improve customer satisfaction.
Requirements and Qualifications

To succeed in this role, you should have:

  • A high school diploma or equivalent;
  • Excellent communication and interpersonal skills;
  • Ability to work effectively in a fast-paced retail environment;
  • Basic math skills and attention to detail;
  • Experience working in a retail or customer-facing role (preferred).
Benefits

As a valued member of our team, you can expect:

  • A competitive hourly rate ($12-$15/hour);
  • Ongoing training and development opportunities;
  • Paid time off and holidays;
  • Tuition assistance and education programs;
  • Employee discounts and perks;
  • A positive and supportive work environment.


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