Customer Service Representative

7 days ago


Neenah, Wisconsin, United States Alta Resources Full time
About the Role

We are seeking a highly motivated Customer Service Representative - Spanish Bilingual to join our team at Alta Resources. As a key member of our customer care team, you will be responsible for providing exceptional service to our clients' customers via phone, email, and other communication channels.

Key Responsibilities
  • Language Proficiency: Must be fluent in both English and Spanish
  • Customer Communication: Use various forms of communication to address customer needs and concerns
  • Issue Resolution: Help facilitate, analyze, and resolve customer issues in a timely and professional manner
  • Product Support: Provide product information, solutions, and additional support to customers
Requirements and Qualifications
  • Education: High school diploma or equivalent required; college degree preferred
  • Work Experience: Previous experience in customer service, sales, or a related field is a plus
  • Skills: Excellent verbal and written communication skills, strong problem-solving abilities, and a passion for helping others
Benefits and Perks
  • Paid Training: On-the-job training provided
  • Career Advancement: Opportunities for career growth and advancement
  • Education Reimbursement: Reimbursement for continuing education courses


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