Financial Solutions Expert

3 weeks ago


Arnold, United States Commerce Bank Full time

Company Overview

At Commerce Bank, we prioritize helping people find financial safety and success. With a rich history spanning over 155 years, our commitment to our customers and employees is unwavering.

Compensation and Benefits

This full-time position comes with an estimated hourly rate of $21.07, considering the location in Arnold, Missouri. You'll be eligible for additional compensation through performance-based incentive plans and enjoy benefits like employer-sponsored health insurance, 401(k), life insurance, paid vacation, and paid personal time.

About the Job

We're seeking a Personal Banker to join our team at our Arnold location. As a key ambassador of the Commerce Bank brand, you will develop and maintain long-lasting relationships with customers, coworkers, and other areas of the business. Your primary goal is to uncover the financial needs of each customer and provide solutions that address those needs.

Key Responsibilities

  • Deliver an excellent customer experience both in person and over the phone to ensure meeting customers' financial needs.
  • Actively listen to customers to make appropriate recommendations that match their needs.
  • Educate customers on various retail products and digital solutions to enhance their financial wellness.
  • Ensure financial transactions are completed accurately and efficiently while complying with policies, procedures, and regulatory requirements.
  • Establish relationships with internal departments and refer customers to bank specialists when complex financial needs are identified.

Requirements

  • Strong sales skills with the ability to provide an exceptional customer experience by connecting easily with customers in-person and over the phone.
  • Ability to meet personal and branch sales and customer service expectations.
  • Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities.
  • Team player with excellent written, verbal, and interpersonal communication skills.
  • Proficient with Microsoft Word, Excel, and Outlook.

Education and Experience

A high school diploma or equivalent combination of education and experience is required. Additionally, 1+ years of sales or customer service experience is necessary. Experience working in an environment with individual and team sales goals is preferred.



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