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Aviation Support Professional

2 weeks ago


Cincinnati, Ohio, United States Genpact Full time

Genpact is a global professional services firm that helps leading enterprises achieve their goals. Our team of experts delivers outcomes that shape the future by leveraging our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

We are currently seeking an Aerospace Technical Specialist to join our team. In this role, you will work with a global team to assist airlines around the world in resolving various technical issues. The successful candidate will provide 24/7 support to internal and external customers, analyze complex technical manuals, and troubleshoot engine systems.

Key Responsibilities:

  • Provide technical support to customers via phone or email.
  • Analyze technical documents to identify solutions to customer issues.
  • Troubleshoot complex engine system problems.
  • Work with the distribution center to coordinate AOG parts orders.

Requirements:

  • Bachelor's degree in Aerospace Engineering or related field.
  • Excellent written and verbal communication skills.
  • Ability to work independently and as part of a team.
  • Must be able to work weekends and second shifts as needed.

Preferred Qualifications:

  • Experience in aerospace/airline operations.
  • General understanding of gas turbine systems and operating principles.
  • Hold a valid A&P certification.

Genpact is committed to building a dynamic work environment that values diversity and inclusion. We believe that everyone has something unique to offer, and we strive to create a workplace where everyone feels valued and respected. If you're passionate about aviation and want to join a team that makes a real difference, please apply today