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Veterinary Client Care Specialist

2 months ago


Charleston, West Virginia, United States Ethos Veterinary Health Full time
About the Role

We are seeking a skilled and motivated Client Care Representative to join our team at Ethos Veterinary Health. As a Client Care Representative, you will play a critical role in ensuring the best possible experience for our clients and their pets.

Key Responsibilities
  • Scheduling patient appointments with various departments
  • Ensuring medical records and diagnostic images are obtained prior to visits
  • Confirming appointments and providing relevant care instructions for drop-offs
  • Ensuring treatment plan estimates and related paperwork are prepared for patient arrivals
Requirements
  • A skilled and motivated representative with attention to detail
  • Strong communication skills with both clients and team members
  • The ability to multi-task with a positive outlook in a fast-paced environment
About Us

Ethos Veterinary Health is a dynamic community of veterinary hospitals dedicated to providing the best possible care for our patients and their families. We are committed to creating an inclusive environment where our team can work collaboratively and support one another in successes big and small.

We are proud to be the ONLY VECCS Level 1 certified facility in South Carolina, and one of only two in the southeast region of the United States. Our state-of-the-art facility is equipped with the latest technology and staffed 24 hours a day, 7 days a week, 365 days a year to support our community.

We offer a comprehensive benefits program, including medical, dental, vision, a 401(k) with employer match, and paid time off (including sick time) for all eligible employees. We are an Equal Opportunity Employer and welcome applications from qualified candidates who share our commitment to excellence and compassion.