Retail Pharmacy Associate
2 weeks ago
Job Overview:
Deliver a unique and enjoyable customer service experience.
Customer Engagement:
Welcome customers and patients, providing assistance with products and services. Address customer inquiries and resolve issues to ensure satisfaction.
Share and model best practices in customer service with team members, focusing on interpersonal skills such as greeting, maintaining eye contact, and demonstrating courtesy. Emphasize proactive assistance, identifying customer needs, and ensuring satisfaction.
Operational Responsibilities:
Process customer transactions at the cash register, handling cash and providing change as needed. Manage returns, exchanges, and refunds efficiently.
Utilize pharmacy systems to check on patient prescription statuses.
Immediately report any prescription errors to the pharmacist and adhere to company policies regarding pharmacy errors and quality improvement.
Implement asset protection procedures to minimize loss.
Ensure compliance with local and state regulations concerning controlled products.
Construct and maintain product displays, including promotional and seasonal items, and complete resets as instructed.
Possess a working knowledge of store systems and equipment.
Assist in maintaining a clean and orderly store environment.
Follow all company policies and procedures while fostering respectful relationships with colleagues.
Complete special projects and additional tasks as assigned.
Training and Development:
Participate in training sessions and complete required personal development plans as assigned by management.
Job ID:
BR
Company:
Walgreens
Employment Type:
Part-time
Job Function:
Retail
Qualifications:
Fluency in English is required. Flexibility to work evenings and weekends is essential.
Preferred Experience:
Six months of experience in a retail setting is preferred. Previous experience with Walgreens is advantageous.
This position is open until filled. For information on benefits, please refer to the company website.
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