Cloud Infrastructure Technician

2 days ago


Colorado Springs, Colorado, United States Hays Recruitment Full time
About the Role

We are seeking a skilled Data Center Operation Technician to join our team in Englewood, CO. As a Data Center Operation Technician, you will be responsible for providing timely resolution and/or escalation of customer issues and maintaining a professional attitude and conduct while performing data center duties.

Key Responsibilities
  • Support Customer Issues:
    • Timely resolution and/or escalation of customer issues.
  • Data Center Operations:
    • Maintain a professional attitude and conduct while performing data center duties.
  • Communication:
    • Deliver proactive updates to customers and teammates as necessary.
Requirements
  • Education and Experience:
    • Minimum 2 years of experience working within an IT Support environment.
  • Skills and Qualifications:
    • Strong troubleshooting skills.
    • Solid understanding of Microsoft Operating systems.
    • Fundamental knowledge of networking - Routing, Subnets, Communication protocols.
    • Technical aptitude and experience with building management systems, including UPS, generators, HVAC, PDUs, and a working understanding of AC and DC power.
    • Excellent verbal and written communication skills.
    • Strong attention to detail, making and keeping commitments, and meeting deadlines.
    • Familiarity with cable color coding (tip/ring), and at a minimum 568A and B pinouts.
    • Coding / API programming experience.
    • Scripting experience with Linux, PowerShell, Pearl, Python etc.
Compensation and Benefits
  • Salary: $25.00 - $31.00/hr.
  • Benefits: Medical benefits, dental benefits, vision benefits, 401K, and Life Insurance ($20,000 benefit).


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