Personal Injury Legal Assistant

2 weeks ago


Louisville, Kentucky, United States Emery Law Office Full time
Job Title: Personal Injury Legal Assistant

We are seeking a highly organized and friendly legal assistant to provide support to our growing law firm. As the first point of contact, you will be responsible for delivering exceptional customer service to our clients, answering phone calls, responding to online inquiries, and meeting with potential new clients.

Key Responsibilities:
  • Provide a positive first impression of our law firm through excellent customer service
  • Support new client onboarding by gathering information with empathy and attention to detail
  • Handle personal injury case files from initial sign-up through setting up claims and establishing liability
  • Maintain client satisfaction by keeping them updated and assisting them with matters related to their case
  • Maintain practice and client confidentiality
  • Communicate with clients, insurance adjusters, and medical providers to gather information
  • Perform administrative duties such as answering phone calls, updating our case management system, and keeping case files organized
Requirements:
  • Excellent organization and time management skills
  • Friendly and empathetic interpersonal skills
  • Strong oral and written communication skills
  • Technologically savvy with moderate experience working with Google Suite and Microsoft Office
  • Spanish proficiency is preferred
  • Experience handling personal injury cases is preferred
Benefits:
  • Health and dental insurance
  • SIMPLE IRA retirement plan with company contributions
  • Two weeks PTO plus paid holidays
  • Weekly pay
  • Leave work at 5pm (4pm on Fridays) and no weekend work
  • Opportunities to strengthen existing abilities and gain new ones through on and off-site training


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