Dunkin' Donuts Shift Manager

4 weeks ago


Guilford, Connecticut, United States Dunkin' Full time
Job Summary

As a Shift Leader at Dunkin' Donuts, you will be responsible for coaching Crew Members to execute operational Brand standards and deliver a great and friendly guest experience. You will set goals, provide job assignments, and motivate others by celebrating successes and providing timely feedback. Our ideal candidate will be a team player and a future leader/manager in the industry.

Key Responsibilities
  • Provide excellent guest satisfaction, service speed, and product quality
  • 6 months previous leadership experience working in a cafe or quick service restaurant preferred
  • Show passion about results by setting compelling targets and delivering on commitments
  • Meet safety and sanitation standards
  • Anticipate and understand guests' needs and exceed their expectations
  • Works well in a team environment

Company Overview
Dunkin' Donuts is a leading baked goods and coffee chain, serving more than 3 million customers per day. We are a fast-paced, high energy environment where you get to interact with loyal customers every day. If hired, you will be working with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc. or any of its affiliates. Any information you submit will be provided solely to the franchisee. The franchisee will be your only employer.
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