Medical Office Liaison

4 weeks ago


Mission Viejo, California, United States Providence Service Full time
  • Job Summary: We are seeking a skilled Medical Office Representative to join our team at Providence Medical Foundation. As a key member of our clinical support team, you will play a vital role in providing exceptional patient care and administrative support.

This position will serve as the primary point of contact for patients, physicians, and staff, handling all incoming calls, screening, transferring, and answering appropriately, timely, and efficiently. You will take accurate and appropriate messages, greet patients and visitors, check patients in and out, distribute mail and faxes, and assist departments with various duties as needed.

Responsibilities:

  • Provide exceptional patient care and administrative support
  • Handle all incoming calls, screening, transferring, and answering appropriately, timely, and efficiently
  • Take accurate and appropriate messages
  • Greets patients and visitors
  • Check patients in and out
  • Distribute mail and faxes
  • Assist departments with various duties as needed

Requirements:

  • Customer relations experience
  • Medical Assistant, Billing, or Front Office Management certification from an accredited vocational school
  • Medical Assistant Certification (CMA) upon hire
  • Experience as a receptionist in the healthcare industry or as a Medical Assistant
  • Experience in handling and balancing cash
  • MS Word, Excel, and IDX experience
  • Experience with computers or automated scheduling

Why Work with Us:

  • We offer a comprehensive benefits package, including medical, dental, and vision coverage
  • We provide opportunities for professional growth and development
  • We foster a culture of diversity, equity, and inclusion

About Providence:

  • We are a comprehensive healthcare organization serving patients across seven states
  • We are committed to providing exceptional patient care and administrative support
  • We value diversity, equity, and inclusion in our workplace

Requsition ID: 327130



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