Extended Stay America Ambassador

3 days ago


Scottsdale, Arizona, United States Extended Stay America Full time
Job Overview

As a Guest Services Representative at Extended Stay America, you will play a critical role in delivering exceptional guest experiences and ensuring the smooth operation of our front desk. This is an excellent opportunity for those who enjoy working in a fast-paced environment and are committed to providing outstanding customer service.

Responsibilities:

  • Check-in and check-out guests, process reservations, and handle payment transactions
  • Respond to guest requests and resolve issues promptly and professionally
  • Maintain a clean and organized work area, including the front desk and lobby
  • Sell the value of Extended Stay America to potential guests and convert them into reservations
  • Collect relevant guest information and identify opportunities for sales and upselling

Compensation:

The hourly wage for this position is $13.50-$22.73 (Colorado) or $26.30 (New York City), depending on location and experience. In addition to a competitive salary, we offer a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) savings plan, paid time off, and an employee assistance program.



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