Current jobs related to Personal Banker - Hailey - WELLS FARGO BANK

Wells Fargo is seeking a highly skilled and customer-focused Associate Personal Banker to join our National Branch Network team within the Consumer, Small & Business Banking division.

• Deliver exceptional customer experiences by building strong relationships through proactive outreach and proposing suitable products, services, and digital solutions to help customers achieve their financial goals.
• Assist customers with basic requests related to opening new accounts, completing service requests, and submitting credit applications.
• Receive direction from managers and exercise judgment within defined policies and procedures.
• Develop a deep understanding of bank products and services to effectively connect with customers' needs.
• Interact with customers to demonstrate care and build trust.
• Provide suitable options for bank products and services to customers.
• Refer customers' financial needs to other bankers and partners as necessary.

• 6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of work experience, training, military experience, or education.
• Bilingual speaking and listening proficiency in Spanish/English (if required).

• Customer service focus with experience handling complex transactions across multiple systems.
• Experience proactively engaging with customers through outreach via phone or email.
• Ability to educate and connect customers to technology and share the value of mobile banking options.
• Ability to help customers succeed financially by offering introductions to additional team members as appropriate.
• Experience working with others on a team to meet customer needs.
• Experience fostering and developing strong customer relationships.
• Ability to build strong relationships with internal partners.
• Ability to follow policies, procedures, and regulations.
• Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss.
• Ability to interact with integrity and professionalism with customers and team members.
• Relevant military experience, including working with military protocol and instructions, enlisted evaluations, officer/leadership reporting.
• Relevant military experience, including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources, or military recruiting.
• Proficient in proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues.
• Support customers and employees in resolving or escalating concerns or complaints.

• Ability to work a schedule that may include most Saturdays.
• Must take and pass required language assessment (if required).
• Maintains cash drawer, cash handling, and balancing, and spends time completing service-related tasks as needed.
• This position requires SAFE registration at the time of employment. Wells Fargo will initiate the SAFE registration process immediately after your employment start date.
• This position is not eligible for Visa sponsorship.