Customer Service Representative

1 week ago


Colton, California, United States Citigroup Inc Full time
Job Summary
Citigroup Inc is seeking a highly skilled and motivated Customer Service Representative to join our team in Colton, California. This part-time position offers the opportunity to work in a fast-paced environment, providing exceptional customer service and handling a wide range of banking transactions.

About the Role
This role is responsible for serving as the first point of contact for Citi clients, providing a positive first impression through friendly and efficient customer service. The ideal candidate will have previous relevant experience, demonstrated sales and customer service skills, and be able to work well in a team-oriented environment.

Responsibilities
- Serve as the first point of contact for Citi clients and provide a positive first impression through friendly and efficient customer service
- Perform efficient and accurate banking transactions, including managing cash supply for the branch, incoming/outgoing cash deposits, and maintaining branch vault cash
- Identify referral opportunities for new products and services based on client's financial goals
- Educate clients on digital and self-service opportunities offered by Citi
- Adhere to bank policies, operational controls, and regulatory procedures to ensure the safety and security of client and bank assets

Requirements
- Previous relevant experience preferred
- Demonstrated sales and customer service experience
- Money handling experience
- Effective problem solving and communication skills
- Ability to work well in a team-oriented environment

What We Offer
Citigroup Inc offers competitive employee benefits, including medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Additionally, we offer paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com.

Estimated Salary Range
$19.00 - $22.50 per hour, prorated for part-time hires based on number of hours worked.

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