Housekeeping Team Lead
3 days ago
The estimated salary for this position is $45,000 - $60,000 per year.
About the Job
The Housekeeping Supervisor will be responsible for maintaining guestrooms, working areas, and hotel premises in a clean and orderly manner. This includes coordinating daily operations, maintaining housekeeping operating standards, and supervising room attendants, laundry attendants, and housepersons to deliver an excellent guest experience.
Responsibilities
- Responsible for smooth operation of the housekeeping area(s) as assigned.
- Supervise Room Attendants, Housepersons and Laundry Attendants
- Organizes and facilitates the room making process.
- Daily allocation of rooms and deep cleaning tasks to team.
- Responsible for the cleanliness of guest rooms, corridors, and heart of the house area of the floor.
- Checks the occupied and departure rooms, giving special attention to guest needs.
- Manage guest requests, communicating them to the relevant employees and departments
- Routine inspection of guest bedrooms to ensure they meet standards.
- Aware of all room categories and amenities.
- Achieve positive outcomes from guest queries in a timely and efficient manner.
- Carry out lost and found procedures.
- Report maintenance issues to Maintenance/Engineering Department.
- Assist Executive Housekeeper or AGM with training requirements.
- Represent the needs of the team to others in the hotel.
- Comply with hotel security, fire regulations and all health and safety legislation.
- Assist other departments wherever necessary and maintain good working relationships.
Requirements
- Ability to stand, walk, kneel, bend, stoop and carry for prolonged periods of time as customary in a housekeeping role.
- Must be able to push up to 75 lbs., lift and carry up to 25 lbs.
Qualifications
- Previous hotel experience highly desirable.
- Two to three years of hotel housekeeping experience.
- Experience managing/leading people.
About Us
At PEG Hospitality Group, Inc. we value our associates and offer a range of benefits including paid time off, holiday pay, and a 401k savings plan.
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