Budtender PT

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Specialist. As a key member of our dispensary team, you will be responsible for creating a world-class customer experience for all customers.

• Meet and exceed personal sales volume and KPI goals
• Assist in building a great company and business that disrupts the traditional retail model and embraces change
• Add value to the team by being an authentic and confident self-leader who strives to execute our world-class hospitality program
• Drive repeat business through strong local networking and customer data capture, patient confidence inspiration, and building of patient loyalty
• Maintain up-to-date knowledge on products and industry knowledge, including cannabis laws and regulation
• Proactively answer customer questions and ensure knowledge of products and usage
• Execute high customer experience standards, to include a world-class culture and industry-leading customer engagement through strong sales techniques and product knowledge
• Accountable for accurately utilizing PharmaCann's Point of Sale system
• Execute customer transactions with high attention to detail and ensure accuracy in register transactions
• Execute PharmaCann's dispensary protocols including safety protocols
• Complies with all security, safety, and legal requirements

• Minimum 21 years of age (or as required by state regulations)
• A minimum of a High School diploma is required
• Minimum 2 years' experience with customer service in a fast-paced retail environment
• Strong analytical skills to assess data, facts, and figures
• Intermediate-level math skills
• Proven expertise and experience to accurately manage a register
• Exceptional customer service skills
• Strong attention to detail and ability to solve and resolve problems in a calm, professional, and courteous manner
• Strong computer-based skills
• Dynamic interpersonal and communication skills
• Business-minded personality
• A highly self-motivated and ethical individual

• Requires weekend/holidays altering rotation according to business needs
• Requires overtime according to business needs
• Must remove all jewelry, including rings, brooches, watches, pins, earrings, necklaces and visible piercings. In addition, false nails, nail polish, false eyelashes and any other object that may possibly contaminate food is not allowed in the processing/production areas
• Requires work in varying temperature-controlled environments

• Standing, walking, bending, working with hands/arms at an extended horizontally or above head position for long periods and lifting up to 50 pounds, lifting/carrying product totes, pushing carts, moving and making adjustments to process equipment

We are an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.