Public Affairs Liaison

3 weeks ago


Austin, Texas, United States West Lake Solutions Full time

We are looking for a dedicated Public Affairs Liaison to join our team at West Lake Solutions. As a key member of our community outreach department, you will be responsible for building and maintaining relationships with local community leaders and organizations, as well as promoting our company's products and services.

The ideal candidate will have excellent communication and interpersonal skills, as well as the ability to learn and apply general knowledge of the company, products, and services. A proven track record of over-achieving sales goals and a passion for delivering exceptional service are essential qualities for this role.

Job Responsibilities:

  • Build and maintain strong relationships with local community leaders and organizations
  • Engage with consumers in-person in targeted communities to promote new client campaigns and programs
  • Assist with market research and community outreach in potential site communities directly with clients
  • Communicate with consumers promptly regarding issues, concerns, estimates, pricing, order confirmations, or questions
  • Process purchase orders and maintain accurate consumer data
  • Collaborate and coordinate with colleagues in the customer service and outreach department to support community needs and reach outreach and acquisition trajectories
  • Attend company meetings for product knowledge, updates on new promotions, training, development, and networking (virtual)

Essential Qualifications:

  • Open to applicants with no college degree
  • Experience in customer service, retail sales, food service, sales, or related fields is a PLUS
  • Ability to learn and apply general knowledge of the company, products, and services
  • Perceptive and disciplined demeanor
  • An infectious positive demeanor
  • Proven track record of over-achieving sales goals
  • Passion for delivering exceptional service

Estimated Salary: $45,000 - $60,000 per year, depending on experience.



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