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Beauty Advisor
2 months ago
- Meet or exceed personal sales per hour goals
- Be a role model and demonstrate excellent selling skills and customer service
- Execute successful promotions and special events/pre-sells/GWP's
- Drive sales through customer clienteling
- Work with store management to optimize business to business
- Achieve assigned $ line goal
- Identify and reduce shrinkage in area
- Meet or exceed SPH goal
- Meet or exceed credit application goals
- Thank each customer by name following a purchase
- Handle each transaction efficiently and accurately
- Provide a high level of customer service to support Customer Satisfaction Surveys (CSS)
- Build customer clientele base
- Record and protect personal identifying customer information
- Maintain floor and stock areas consistent with store standards in presentation and hygiene requirements
- Unpack new merchandise in a timely manner, deliveries should be stored in a place that does not obstruct customer access to the department
- Ensure timely set-up including signage for promotional events
- Follow procedures for all systems including AIR, counts, markdowns, retickets, inventory control, and RTV's
- Maintain Belk and vendor professional dress standards (uniforms) and appearance
- Cooperate with fellow associates and management
- Comply with store policies concerning attendance, tardiness, and associate handbook
- Accept additional duties or share responsibilities during busy times and/or as requested by Sales Team Manager/Assistant Store Manager/Store Manager
- No education requirement
- Experience in retail preferred
- Excellent communication skills
- Must be able to work a flexible schedule including evenings & weekends, due to shift rotation
- Ability to use computer keyboard, standard telephone and other related business equipment
- Hand manipulation to remove sensor tags
- Ability to push / pull pounds when moving stock carts
- Task demands vary in each department because of the different types of merchandise
- Stocking requirements can involve reaching above & below shoulder level and lifting 25-50 pound boxes
- Ability to apply treatment/make-up to customers face