Customer Support Associate

7 hours ago


Garland, Texas, United States Mesoblast Full time
About the Role
Mesoblast is seeking a Customer Support Associate to join our billing team. As a key member of our team, you will be responsible for providing exceptional customer service, resolving issues, and meeting productivity standards.

Key Responsibilities
- Respond to customer inquiries regarding patient account balances;
- Investigate and resolve customer complaints;
- Post daily encounter batches to the billing system;
- Balance daily charges, adjustments, and payments;
- Communicate with patients, coworkers, providers, and third-party representatives;
- Salary: $55,000 - $75,000 per year;

We offer a competitive salary, benefits package, and opportunities for career growth. If you are a friendly and approachable individual with excellent communication skills, please submit your resume for review.

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