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Non-Profit Donations Specialist

2 months ago

Fernley, United States Prioxtel Virtual Solutions Full time
About the Role

We are seeking a highly skilled and compassionate Donations Specialist to join our team at Prioxtel Virtual Solutions. As a key member of our organization, you will play a vital role in supporting non-profit organizations by processing donations.

Key Responsibilities
  • Process inbound and outbound calls to facilitate donations for various non-profit organizations.
  • Provide exceptional customer service to donors, addressing their inquiries and concerns in a timely and professional manner.
  • Accurately enter donor information into our database to ensure seamless tracking and follow-up.
  • Follow up with donors as needed to ensure their satisfaction and resolve any issues that may arise.
  • Meet and exceed performance metrics to qualify for advancement opportunities within the company.
Requirements
  • High school diploma or equivalent.
  • Strong verbal communication skills, with the ability to effectively interact with donors and colleagues.
  • Reliable internet connection and a quiet workspace to ensure optimal productivity.
  • Basic computer skills, including proficiency with Microsoft Office.
  • Ability to work flexible hours, including evenings and weekends, to accommodate the needs of our non-profit partners.
Benefits
  • Work from the comfort of your own home, enjoying a flexible and autonomous work environment.
  • Starting pay of $13/hour, with opportunities for advancement based on performance.
  • Supportive team environment, with a focus on collaboration and mutual respect.