Support Team Associate

3 days ago


Charleston, West Virginia, United States Mr Handyman Full time
Join Our Support Team

We are looking for a talented and customer-oriented Support Team Associate to join our team. As a Support Team Associate, you will be responsible for providing top-notch support to our customers and resolving their queries in a timely and professional manner.

Main Responsibilities
  • Respond to customer inquiries via phone, email, and chat.
  • Provide solutions to customer issues and concerns.
  • Work closely with internal teams to resolve complex customer issues.
  • Analyze customer feedback and use it to improve our services.
Requirements
  • Bachelor's degree in Business Administration or a related field.
  • At least 3 years of experience in customer service or a related field.
  • Excellent communication and problem-solving skills.
  • Able to work in a fast-paced environment and adapt to changing priorities.
What We Offer
  • A competitive salary of $38,000 - $48,000 per year.
  • A comprehensive benefits package including health insurance, dental insurance, and vision insurance.
  • A generous paid time off policy.


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