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Customer Solutions Expert

3 weeks ago

Lincoln, Nebraska, United States Staples Full time

**Job Title:** Customer Solutions Expert

**About Us:** At Staples, we are committed to delivering exceptional customer experiences. Our team members play an active role in helping both our stores and customers win.

**Salary:** Estimated $45,000 - $60,000 per year, based on experience and qualifications.

**Job Description:

Customer Focus and Teamwork
  • Create a positive, inviting environment for customers as you learn their tech and overall needs.
  • Collaborate with the Tech department to achieve key metrics, including profitable sales.

**Key Responsibilities:

  • Be flexible with various responsibilities, such as cashier, merchandising, returns, and other duties as assigned.
  • Manage conflict in a reasonable, non-confrontational, and cooperative manner.

**Required Skills and Qualifications:

  • Strong customer service experience and ability to engage and speak to customers.
  • Able to work a flexible schedule based on store needs.
  • Ability to lift/move materials in the 10-50 pound range, climb ladders, stand, and walk continuously.

**Benefits:

  • Flexible part-time hours.
  • Generous paid time off.
  • Weekly pay.
  • Career growth opportunities.
  • Associate discounts on merchandise, services, and warranty plans.
  • Discounts at hundreds of retailers, restaurants, and more.
  • Dental and vision insurance.