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Customer Service Representative

1 week ago


Aurora, Colorado, United States Michaels Stores, Inc. Full time
Company Overview
Michaels is the leading creative destination in North America, operating over 1,300 stores in 49 states and Canada, and online at Michaels. The company prioritizes team wellbeing with robust benefits for full-time and part-time employees, including health insurance, paid time off, tuition assistance, and employee discounts.

Job Description
We are seeking a Salesperson to join our retail floor team. As a Salesperson, you will be responsible for delivering friendly customer service, maintaining store cleanliness, and ensuring a high standard of overall look and feel of the store. You will also be required to execute cash handling to standards, engage customers on rewards programs, and participate in omni-channel processes such as Buy Online Pickup in Store (BOPIS) and Ship from Store (SFS).

Required Skills and Qualifications
Retail and/or cleaning experience is preferred. You must be able to move throughout the store, lift heavy boxes, and access high shelves by ladder or similar equipment. If you need help performing these essential functions, please contact your supervisor to discuss reasonable accommodations.

Benefits
Michaels offers comprehensive benefits, including health insurance, paid time off, tuition assistance, generous employee discounts, and more. We prioritize team wellbeing and strive to create a positive work environment.

Work Environment
The role requires working in a public retail store setting, which may include some stock rooms not climate controlled and outdoor work retrieving shopping carts or unloading trucks.