Dispatcher and Scheduler Specialist

7 days ago


Henderson, Nevada, United States HTA Plumbing & Mechanical Inc Full time

**Job Title:** Dispatcher and Scheduler Specialist

Join our team at HTA Plumbing & Mechanical, Inc. as a skilled Dispatcher and help us deliver exceptional customer service

**About Our Company:

With over 150 employees serving the Reno, Sparks, and Carson City areas, we're committed to providing top-notch plumbing services and taking pride in satisfying our customers.

**Job Description:

As a Dispatcher and Scheduler Specialist, you'll be responsible for receiving emergency and non-emergency calls, addressing customer issues, prioritizing tasks, and coordinating schedules.

**Responsibilities:

  • Answer and respond to phone calls from customers
  • Assess situations and provide solutions or escalate to management as needed
  • Manage technician schedules and prioritize calls accordingly
  • Enter data into our scheduling software and maintain accurate records

**Skills and Qualifications:

  • Excellent communication and problem-solving skills
  • Ability to multitask and work under pressure
  • Proficiency in computer software and scheduling systems

**Salary Estimate:** $50,000 - $70,000 per year



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