Retail Sales Associate
5 days ago
The UPS Store 7533 is seeking a highly motivated and customer-focused Retail Sales Associate to join our team. As a key member of our team, you will be responsible for delivering exceptional customer service, processing packages for courier shipment, and operating various business equipment.
Key Responsibilities:
- Provide world-class customer service to all retail customers, ensuring a positive and memorable experience.
- Process packages for courier shipment, including receiving, weighing, and labeling packages.
- Operate various business equipment, such as copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices.
- Expertly advise customers on our array of products and services, providing accurate information and best-value options.
- Take ownership of customer shipping problems and offer viable solutions.
- Continuously practice good listening skills with customers and team members, and leadership.
- Take action to learn all product and service offerings, alternative solutions, and industry trends.
- Maintain a clean and safe working environment.
Requirements:
- High school diploma or GED required.
- Experience in the Pack & Ship industry preferred.
- Strong communication and people skills.
- Able to cross-sell and up-sell products and services.
- Able to follow and understand quality guidelines.
- Able to operate a wide variety of business equipment.
- Strong customer service skills and abilities.
- Must be an energetic self-starter who is driven to succeed.
- Strong computer and internet skills.
Benefits:
- Employee discount.
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