Water Restoration Manager

4 weeks ago


Indianapolis, Indiana, United States Indianapolis Restoration Company Full time
Job OverviewIndianapolis Restoration Company seeks an experienced Water Restoration Manager to lead our mitigation services team. The ideal candidate will have a strong background in water restoration, excellent leadership skills, and a commitment to customer service.

Responsibilities:
  • Manage a team of water & mold restoration technicians to ensure they have the proper training and equipment to complete jobs quickly and efficiently
  • Foster a company culture of excellent customer service, teamwork amongst employees, and profitability for the company
  • Work with insurance adjusters, carriers, and property managers to ensure job satisfaction and promote the company for future work
  • Manage job board for efficiency and quick job completion, with daily customer and carrier communication
  • Be available for evening and weekend emergencies as part of an on-call schedule
  • Represent the company in a professional manner at all times
  • Ensure company production vehicles and equipment are clean and well maintained
  • Provide ongoing coaching and training to staff as needed
Qualifications:
  • Certification in WRT, ASD, and AMRT
  • Thorough knowledge of IICRC S500 and S520
  • Minimum 4 years of experience in the Water Restoration Industry
  • Minimum 2 years of management experience
  • Working knowledge of industry-specific platforms (i.e., MICA, Dash, Docusketch, Xactimate)
  • Outstanding leadership and communication skills
  • Commitment to customer service
  • Ability to manage all aspects of a water or mold loss from start to finish
  • Ability to scope water jobs and manage job costing for profitability
Additional Job Requirements:
  • Must be able to lift 50lbs regularly, stand for long periods, and perform structural demolition
  • Must be able to work in tight spaces, places without air conditioning (attics and crawlspaces), and climb ladders
  • Must be able to pass a background and drug screening
  • Must have a reasonable driving record
Job Benefits:
  • Excellent wages and full benefits package including
    • Health, Dental, Vision, and Life Insurance
    • Paid holidays
    • Paid Time Off
    • 401K
  • Bonus program
  • Opportunities for paid training and certification
  • Ability to be part of a growing company with opportunities for advancement


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