Water Restoration Manager
4 weeks ago
Responsibilities:
- Manage a team of water & mold restoration technicians to ensure they have the proper training and equipment to complete jobs quickly and efficiently
- Foster a company culture of excellent customer service, teamwork amongst employees, and profitability for the company
- Work with insurance adjusters, carriers, and property managers to ensure job satisfaction and promote the company for future work
- Manage job board for efficiency and quick job completion, with daily customer and carrier communication
- Be available for evening and weekend emergencies as part of an on-call schedule
- Represent the company in a professional manner at all times
- Ensure company production vehicles and equipment are clean and well maintained
- Provide ongoing coaching and training to staff as needed
- Certification in WRT, ASD, and AMRT
- Thorough knowledge of IICRC S500 and S520
- Minimum 4 years of experience in the Water Restoration Industry
- Minimum 2 years of management experience
- Working knowledge of industry-specific platforms (i.e., MICA, Dash, Docusketch, Xactimate)
- Outstanding leadership and communication skills
- Commitment to customer service
- Ability to manage all aspects of a water or mold loss from start to finish
- Ability to scope water jobs and manage job costing for profitability
- Must be able to lift 50lbs regularly, stand for long periods, and perform structural demolition
- Must be able to work in tight spaces, places without air conditioning (attics and crawlspaces), and climb ladders
- Must be able to pass a background and drug screening
- Must have a reasonable driving record
- Excellent wages and full benefits package including
- Health, Dental, Vision, and Life Insurance
- Paid holidays
- Paid Time Off
- 401K
- Bonus program
- Opportunities for paid training and certification
- Ability to be part of a growing company with opportunities for advancement
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