Personal Banker I
4 weeks ago
Job Summary:
A Personal Banker I is a key member of our retail banking team, responsible for building and maintaining customer relationships while providing exceptional service and support. The ideal candidate will possess excellent communication and interpersonal skills, with a strong ability to work in a fast-paced environment.
Key Responsibilities:
- Develop and maintain strong relationships with customers to understand their financial needs and provide tailored solutions.
- Process transactions, assess customer needs, and recommend products and services to meet their goals.
- Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
- Stay up-to-date on bank products and services, making recommendations to customers and meeting cross-sell goals.
- Work collaboratively with the retail banking team to achieve sales and service targets.
Requirements:
- 2-3 years of previous teller experience required.
- Excellent oral, written, and presentation skills.
- Detail-oriented with the ability to work under deadlines with frequent interruptions.
- High School diploma or equivalent required.
- Above-average knowledge of technology and willingness to adapt to new software technologies.
Physical Requirements:
- Work involves eye strain due to the constant use of computer screens, reading of reports, and so forth.
- Work involves being able to concentrate on the matter at hand, under sometimes distracting work conditions.
- Work involves lifting and moving objects up to 50 lbs.
- Work involves ability to read, hear, write, and communicate professionally both in person and via telephone.
- Work involves some travel to attend meetings, training, and so forth.
Equal Opportunity Employer:
Civista Bank is an equal opportunity employer and welcomes applications from diverse candidates.
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