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In Room Dining Server

1 month ago


San Diego, California, United States AccorHotel Full time
Job Summary

We are seeking a highly skilled and experienced In Room Dining Server to join our team at AccorHotel. As a key member of our food and beverage team, you will be responsible for providing exceptional guest service and ensuring that our guests have a memorable dining experience.

Key Responsibilities
  • Provide professional and courteous service to guests in their rooms, suites, and villas.
  • Prepare and serve food and beverages to guests in a timely and efficient manner.
  • Maintain a clean and organized dining area, including the room service station.
  • Assist guests with special requests and ensure that their needs are met.
  • Work collaboratively with other servers and coordinators to ensure seamless service.
  • Follow all company and departmental policies and procedures, including those related to food safety and sanitation.
  • Perform other related duties as assigned by the manager.
Requirements
  • 2+ years of experience in a similar role.
  • Food Handlers Card required.
  • Knowledge of restaurant operations, services, and facilities.
  • Knowledge of Forbes Service Standards is a plus.
  • TIPS Training or equivalent Responsible Alcohol Service Training is a plus.
  • Must be able to speak, read, write, and understand English.
  • Requires good communication skills, both verbal and written.
  • Must possess basic computational ability and basic computer skills.
  • Must have superior guest service abilities and a complete understanding of California serving guidelines.
  • Ability to solve problems and make rational decisions.
  • Requires cash handling and making change accurately.
  • Requires regular, predictable attendance.
Physical Demands

The physical demands described here are representative of those that must be met by a colleague to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Most work tasks are performed indoors, with moderate temperatures and controlled by Resort environmental systems.
  • Position requires walking and giving direction most of the working day; must be able to stand and exert well-paced mobility for up to 6 hours in length.
  • Must be able to exert well-paced ability to multitask in a calm manner on a timely basis.
  • Must be able to exert well-paced ability in limited space.
  • Must be able to bend, stoop, squat, and stretch to fulfill daily tasks.
  • Requires transporting, pushing, pulling, and maneuvering carts weighing up to 70 lbs.
  • Must be able to lift up to 30 lbs. on a regular and continuing basis.
  • Requires grasping, writing, standing, walking, repetitive motions, bending, listening, and hearing ability, and visual acuity.