Retail Membership Sales Associate

2 days ago


Clearwater, Florida, United States BJ's Wholesale Club Full time
Job Summary

As a Membership Sales Associate at BJ's Wholesale Club, you will be responsible for executing acquisition, renewal, and upgrade strategies for BJ's Loyalty Programs. You will also be responsible for providing excellent customer service, handling merchandise returns and exchanges, and resolving member inquiries.

Key Responsibilities
  • Promote the BJ's value proposition to potential members
  • Convert potential members by effectively pitching membership programs
  • Sell BJ's membership products to new and existing members
  • Drive goal achievement through business-established benchmarks and results
  • Deliver superior customer service to members
  • Resolve member concerns in a courteous and timely manner
  • Assist with BOPIC orders for members
  • Maintain all club policies and procedures
Requirements
  • Prior front-line/customer service or sales experience preferred
  • Results-driven with proven success in goal achievement
  • Basic math skills preferred
  • Computer proficiency preferred
Work Environment

The majority of the time will be spent in a stationary position on hard surfaces. There may be a need to occasionally position oneself to examine or scan merchandise, including bending, handling, pulling, reaching, and/or stooping. Occasionally requires lifting objects up to 30 pounds. May require lifting and moving heavy and/or awkward objects more than 30 pounds with assistance.

Located in a comfortable indoor area with infrequent exposure to temperature extremes and loud noises. There may be occasional contact with cleaning agents.



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