Patient Care Coordinator

4 weeks ago


Hayward, California, United States Sonrava Health Full time
Job Title: Patient Care Coordinator - Office Liaison

Job Summary: We are seeking a highly motivated and organized Patient Care Coordinator to join our team at Sonrava Health. The ideal candidate will have excellent communication skills, a passion for providing exceptional patient care, and the ability to work effectively in a fast-paced environment.

Key Responsibilities:

* Greet patients in a timely and professional manner
* Introduce new patients to the office and staff
* Provide patient consultations and communicate information about recommended treatments
* Discuss cost of service, insurance coverage, and payment options with patients
* Build lasting relationships with patients by contacting them to follow up on visits and suggest new or alternative treatments
* Nurture the patient relationship to encourage patient retention
* Work as a team player to ensure each customer receives the best service possible

Requirements:

* 2 years of sales, customer service, or related work experience
* Bilingual Spanish-English skills preferred
* Ability to positively and proactively handle patient concerns and prioritize multiple tasks in a fast-paced environment
* Ability to quickly learn new procedures and processes
* Excellent communication and interpersonal skills
* High level of ownership, accountability, and initiative
* Friendly, outgoing, and motivated personality

Benefits:

* Competitive benefit package designed to enhance the lives of our Team Members
* Paid Time Off (PTO)
* Medical
* Dental
* Vision
* Continuing education and advancement opportunities
* 401(k) plan

About Us:

At Sonrava Health, we are committed to providing excellent patient care and a positive work environment for our Team Members. We offer a competitive benefit package, continuing education opportunities, and a supportive team environment. If you are a motivated and organized individual with a passion for providing exceptional patient care, we encourage you to apply for this exciting opportunity.
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