Customer Service Data Analyst

5 days ago


Chicago, Illinois, United States USG Full time
Job Description

We are seeking a talented Customer Service Data Analyst to join our team at USG. As a key member of our customer service department, you will play a crucial role in analyzing data, generating insightful reports, and providing actionable recommendations to enhance our customer service operations.

Responsibilities:
  • Analyze customer service data to identify trends, patterns, and areas for improvement.
  • Develop and maintain reporting systems to ensure accurate and timely data delivery.
  • Create and define key performance indicators (KPIs) and metrics to measure customer service performance.

Requirements:

  • Bachelor's or master's degree in Business, Statistics, Data Science, or a related field.
  • 3-5 years of proven experience in data analysis and reporting, preferably in a customer service environment.

The estimated salary for this position is $71,460 - $95,280 per year. USG employees enjoy a number of benefit options for themselves and their families, including two medical insurance options, vision and dental coverage, a 401(k) Investment Plan with company match, and a pension plan.



  • Chicago, Illinois, United States USG Full time

    Job DescriptionWe are seeking a skilled Data Analyst to join our team at USG, a leading manufacturer of building products and innovative solutions. As a key member of our customer service department, you will play a crucial role in analyzing customer service data, generating insightful reports, and providing actionable recommendations to enhance our...


  • Chicago, Illinois, United States Health Care Service Corporation Full time

    We are seeking a highly motivated and talented Data Analyst to join our team at Health Care Service Corporation. As a Data Analyst, you will work with complex healthcare data to build predictive models and generate insights that drive business decisions.The ideal candidate will have a strong technical foundation in analytics and computer science, as well as...


  • Chicago, Illinois, United States USG Full time

    USG is a leading manufacturer of innovative building products and solutions. With over 120 years of experience, we've developed award-winning products that enable customers to build exceptional spaces.We're committed to our core values: safety, innovation, quality, integrity, service, diversity, and efficiency. Our professionals have the resources to make a...

  • Data Analyst

    2 weeks ago


    Chicago, Illinois, United States United Software Group Full time

    Data Analyst The United Software Group is seeking a skilled Data Analyst to join our team in Chicago, IL. This is a hybrid role that requires 3 days of on-site work per week. As a Data Analyst, you will be responsible for analyzing and interpreting complex data to inform business decisions. The ideal candidate must have experience working with healthcare...

  • Data Analyst

    5 days ago


    Chicago, Illinois, United States Aloden, Inc. Full time

    Job Title: Data AnalystWe are seeking a highly skilled Data Analyst to join our team at Aloden, Inc.The ideal candidate will have a strong background in data analysis and interpretation, with the ability to communicate complex findings to both technical and non-technical stakeholders. This role will be responsible for developing and maintaining predictive...


  • Chicago, Illinois, United States Box Full time

    We're on a mission to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. As a Senior Data Analyst Lead, you'll play a critical role in driving this vision forward.With a strong background in data-related fields and 3+ years of experience in a DS or Analyst role, you'll...


  • Chicago, Illinois, United States Saxon Global Full time

    Job SummaryData analysts play a crucial role in driving business decisions with data-driven insights. As a Data Analyst IV at Saxon Global, you will be responsible for developing and automating large datasets for data mining and analysis. With 5+ years of experience as a Data Analyst or Business Intelligence Developer, you will leverage your expertise to...


  • Chicago, Illinois, United States Chicago Public Schools Full time

    About the RoleThe Chicago Public Schools (CPS) is seeking a highly skilled and detail-oriented Data Analyst to join our team. This role will support the Office of Budget and Grants Management in creating reports, budget tracking tools, and metrics to help school principals and network chiefs evaluate budgets, formulate strategic priorities, and maximize...

  • Data Analyst

    1 week ago


    Chicago, Illinois, United States Milliman Full time

    The role of Data Analyst at Milliman encompasses a wide range of responsibilities that amplify our firm's client-tailored solutions. Our people are passionate, driven by curiosity, and enjoy tackling big challenges.Key Responsibilities:Data maintenance and analysis: Manage the quality and transfer of source data to CRM system (Microsoft Dynamics)Monitor data...


  • Chicago, Illinois, United States Chicago Lab Services Inc Full time

    Clinical Data Analyst PositionWe are seeking a detail-oriented Clinical Data Analyst to join our team at Chicago Lab Services Inc. In this role, you will be responsible for analyzing and managing clinical data, ensuring accurate billing and reimbursement.Responsibilities:Collect and analyze clinical data from various sourcesDevelop and implement efficient...


  • Chicago, Illinois, United States BCforward Full time

    Job Overview:We are looking for a skilled Contract Data Analyst to join our team in Chicago, IL. As a Contract Data Analyst, you will play a crucial role in supporting our clients' business operations by providing data insights and recommendations.The ideal candidate will have strong analytical skills, attention to detail, and excellent communication skills....


  • Chicago, Illinois, United States Saxon Global Full time

    Job Title: Data Analyst SpecialistAbout the Role:We are seeking an experienced data analyst to join our team at Saxon Global. As a data analyst specialist, you will be responsible for analyzing and interpreting complex data sets to inform business decisions.Key Responsibilities:- Analyze and interpret large data sets to identify trends and patterns.- Develop...


  • Chicago, Illinois, United States ShiftCode Analytics Full time

    ShiftCode Analytics Job OpportunityWe are seeking a skilled Data Governance Analyst to join our team at ShiftCode Analytics.About the Role:This position involves providing analyst support on key governance initiatives, including helping Hyatt integrate disparate guest data sets in a compliant manner.Duties and Responsibilities:Develop and maintain data flow...


  • Chicago, Illinois, United States United Software Group Full time

    Job DescriptionWe are seeking a skilled Data Analyst to join our team at United Software Group. As a Data Analyst, you will be responsible for performing data analysis, profiling, and research to support business initiatives and solve data issues.Responsibilities:Data Analysis: Perform data analysis, profiling, and research to support business initiatives or...

  • Data Analyst

    2 weeks ago


    Chicago, Illinois, United States Alma Lasers Full time

    Job OverviewWe are seeking a highly skilled Data Analyst to join our team at Alma, Inc. Located in the heart of Chicago's Fulton Market Area, this role offers an exciting opportunity to support strategic business initiatives and drive growth.This position involves working with cross-functional teams to identify areas for improvement and implementing...

  • Data Analyst

    6 days ago


    Chicago, Illinois, United States Vizient, Inc. Full time

    About the RoleWe are seeking a skilled Data Analyst to join our team at Vizient, Inc. This is an exciting opportunity to work with hospital-based healthcare data and contribute to the development of Procedural Analytics tool.Job SummaryThe successful candidate will be responsible for ensuring the accuracy of data submissions into Vizient's clinical database,...


  • Chicago, Illinois, United States Everlight Solar Full time

    Job OverviewEverlight Solar is seeking a skilled Data Analyst to join our team. As a Data Analyst, you will design and maintain functional programs and applications, producing fully functional software applications according to requirements.This full-time, remote position requires a Mac computer and fluency with the Apple ecosystem of software (iOS, macOS,...

  • Data Analyst

    4 weeks ago


    Chicago, Illinois, United States The Judge Group Full time

    Job SummaryWe are seeking a skilled Data Analyst to collaborate with business stakeholders and data analysts to enhance our data processes and analytics capabilities. The ideal candidate will automate workflows, ensure data quality, and create insightful visualizations to support decision-making.Location: Hybrid 3 days a week onsite to Downtown ChicagoKey...

  • Data Analyst

    4 weeks ago


    Chicago, Illinois, United States Chartis Full time

    About ChartisAt Chartis, we are a management consulting firm dedicated to helping health plans, provider organizations, and healthcare professionals navigate the complex healthcare landscape. We bring our clients market-leading insights and actionable strategies that create sustainable value by looking beyond today's solutions and focusing on the...


  • Chicago, Illinois, United States GreenThumb Full time

    Job DescriptionWe are seeking a highly skilled Ecommerce Data Insights Analyst to join our team at GreenThumb in Chicago HQ Office. As a Senior eCommerce Data Analyst, you will be responsible for organizing, analyzing and interpreting marketing and customer data, creating reports, and presenting data insights to drive decisions.Key Responsibilities:Data...