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Customer Experience Supervisor

2 weeks ago


Gainesville, Florida, United States Sam's Club Full time
About Us
Sam's Club is a membership-based warehouse club that offers a wide range of products and services to its members. We are committed to providing an exceptional shopping experience and value our associates' contributions to achieving this goal. As a Member Team Lead, you will have the opportunity to develop your leadership skills and make a positive impact on our members' experience.

Responsibilities
Your key responsibilities will include supervising associates, managing the front-end area of responsibility, and ensuring exceptional member service. You will also be responsible for processing memberships, upgrades, and credit accounts, as well as providing guidance and support to members regarding self-service technology. Additionally, you will participate in teams and use resources, information, and tools to achieve business priorities.