Patient Service Representative
4 weeks ago
Northshore is seeking a skilled Patient Service Representative to join our team. As a Patient Service Representative, you will play a vital role in ensuring the smooth operation of our medical office. Your primary responsibility will be to provide exceptional patient care and support to our patients and their families.
Key Responsibilities:
- Provide excellent patient care and support to patients and their families
- Manage patient schedules and appointments
- Process patient payments and handle cash collections
- Maintain accurate and up-to-date patient records
- Communicate effectively with patients, families, and healthcare teams
Requirements:
- High school diploma or equivalent required
- 2 years of experience in a healthcare setting preferred
- Manual dexterity to operate office machines
- Knowledge of health insurance, medical terminology, and anatomy
- Strong data entry and keyboarding skills
- Knowledge of Microsoft Office Suite
- Bilingual skills a plus
Benefits:
- Career pathways for professional growth and development
- Medical, dental, and vision options
- Tuition reimbursement
- Free parking at designated locations
- Wellness program savings plan
- Health savings account options
- Retirement options with company match
- Paid time off
- Community involvement opportunities
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