Maintenance Support Specialist

6 days ago


Orlando, Florida, United States BH Full time
Job Overview
Maintenance Technician required to assist in overseeing the physical assets, general maintenance repairs, apartment make-readies, and preventive maintenance and construction or rehabilitation projects for the property. The ideal candidate will have six months to one-year general maintenance and safety experience, demonstrated knowledge of building maintenance and repair, and preventative maintenance programs, irrigation and pool systems, large and small appliance repair.

Key Responsibilities:
• Uses service request system to schedule and establish priorities with daily assistance from Community Manager and Service Supervisor.
• Repairs/replaces any apartment material/maintenance requests within scope of management responsibility including but not limited to the following areas- HVAC, electrical, plumbing, carpentry, dry walling, interior and exterior structural, appliances, and apartment make-readies; including exterior grounds and common areas of the property.
• Monitors the completion of service requests while limiting callbacks and ensuring customer satisfaction.
• Complete understanding and working knowledge of the company's policies and procedures. Assisting with ensuring that established preventative maintenance programs are implemented, followed, and documented per company program guidelines.
• Works with the office team and Maintenance supervisor completing move in/move out reports. Completing work per schedule, discussing as needed any major expense before acting. Reporting to Community Manager when completed units are ready to show.
• Assist with identification and correction of hazardous community conditions including daily touring of the property reporting any hazards to the Community Manager and Service Supervisor. May assist with repairing hazards.
• Shares on-call responsibilities with the maintenance team; responding to resident requests within 24 hours and hazardous weather problems as soon as made aware of the situation.
• Assist with inventory and ordering supplies, and may be responsible for pick-up of supplies as-needed.

About BH
BH Management Services is a leading apartment community management company committed to creating value. With a strong focus on customer service, we foster a diverse workforce and continually evolve our practice to make BH a better place to work and live. We recognize that great customer service comes from engaged, happy, and well-trained team members, which is why we offer a comprehensive benefit package, including medical/dental/vision, 401(k) + company match, paid time off, and more.

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