Client Care Specialist
3 weeks ago
Job Summary: We are seeking a skilled Client Care Specialist to provide exceptional service to our clients at Abe Rader Insurance Agency, Inc.
Estimated Annual Salary:$55,000 - $70,000 per year
Job Duties:
- Respond promptly to client inquiries, addressing their concerns and providing accurate information.
- Collaborate with producers to understand client needs, gather data, and research policy options.
- Update client policies, take payments, and provide documentation as needed.
- Address customer complaints, resolving issues through effective communication and problem-solving skills.
- Maintain accurate records of client interactions and transactions in our agency management system.
Requirements:
- Bilingual speaking skills in Spanish and English.
- Excellent customer service skills, with a focus on building strong relationships with clients.
- Strong written and verbal communication skills.
- Attention to detail, organization, and multi-tasking skills.
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