Client Care Specialist

3 weeks ago


Orange, California, United States Abe Rader Insurance Agency, Inc. Full time

Job Summary: We are seeking a skilled Client Care Specialist to provide exceptional service to our clients at Abe Rader Insurance Agency, Inc.

Estimated Annual Salary:$55,000 - $70,000 per year

Job Duties:

  • Respond promptly to client inquiries, addressing their concerns and providing accurate information.
  • Collaborate with producers to understand client needs, gather data, and research policy options.
  • Update client policies, take payments, and provide documentation as needed.
  • Address customer complaints, resolving issues through effective communication and problem-solving skills.
  • Maintain accurate records of client interactions and transactions in our agency management system.

Requirements:

  • Bilingual speaking skills in Spanish and English.
  • Excellent customer service skills, with a focus on building strong relationships with clients.
  • Strong written and verbal communication skills.
  • Attention to detail, organization, and multi-tasking skills.


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