Customer Service Manager

3 days ago


Conway, South Carolina, United States Rebecca Gibson - State Farm Agent Full time
Role Overview

As a Customer Service Manager with Rebecca Gibson - State Farm Agent, you play a vital role in driving the success of our agency through exceptional client relationships and communication. You will be responsible for fostering meaningful connections with customers, understanding their needs, and connecting them with relevant products and services.

Key Responsibilities
  • Develop Client Relationships: Nurture existing relationships and establish new ones to drive retention and growth.
  • Policy Reviews and Recommendations: Conduct thorough policy reviews and provide personalized recommendations to clients.
  • Customer Issue Resolution: Proactively resolve complex customer issues, ensuring timely and effective solutions.
Requirements
  • Insurance Sales Experience: Preference given to candidates with experience in insurance sales or account management.
  • Strong Leadership Skills: Possess excellent leadership and interpersonal skills to effectively manage client relationships and team collaborations.
  • Sales Performance: Demonstrated ability to meet sales targets and exceed expectations.
Compensation and Benefits

We offer a competitive $60,000 - $80,000 per year salary, along with a comprehensive benefits package, including 401(k) matching, bonus opportunities, free food and snacks, paid time off, parental leave, training and development programs, and more.



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