Workers Compensation Claims Team Lead

2 months ago


Roseville, United States Sedgwick Full time
About the Role

Sedgwick is seeking a highly skilled and experienced Claims Team Lead to join our Workers Compensation Claims Team. As a key member of our team, you will be responsible for supervising multiple teams of examiners and technical staff, providing technical direction, and ensuring the highest level of customer service.

Key Responsibilities
  • Supervise and mentor a team of claims examiners, providing guidance and support to ensure excellent customer service and high-quality claims handling.
  • Provide technical direction and expertise to ensure accurate and timely claims adjudication.
  • Monitor and analyze claims data to identify trends and areas for improvement, making recommendations to management.
  • Develop and implement process improvements to enhance efficiency and productivity.
  • Collaborate with internal stakeholders to ensure seamless communication and coordination.
Requirements
  • 6+ years of claims experience, with a minimum of 2 years in a supervisory role.
  • Strong knowledge of claims management processes and procedures.
  • Excellent communication, leadership, and analytical skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
About Sedgwick

Sedgwick is a global industry leader in claims management and risk solutions. We are committed to delivering exceptional customer service and providing a positive work environment for our colleagues. If you are a motivated and experienced claims professional looking for a new challenge, we encourage you to apply.


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