Customer Service Representative

3 days ago


St Augustine, Florida, United States Whataburger Full time
Overview

Silvercreek Group, a family-owned Whataburger franchisee, is dedicated to providing extraordinary hospitality and serving delicious food. Our team values are centered around family, quality, and customer satisfaction.

We strive for sustained growth in the competitive food service industry, and we believe that our employees are the key to achieving this goal. As a Restaurant Team Member, you will play a crucial role in ensuring each customer has an amazing experience at Whataburger.

Responsibilities
  • Provide exceptional customer service, ensuring every guest leaves with a positive impression.
  • Maintain open and professional communication with management and team members.
  • Prepare high-quality food and maintain cleanliness and sanitation standards.
  • Work collaboratively with colleagues to achieve common goals.

Requirements
  • You must be able to stand during your entire shift.
  • Capable of performing tasks that involve reaching, bending, lifting, shaking, stirring, pouring, carrying, and pushing.
  • Able to read orders on tickets, menu boards, receipts, and other documents.
  • Frequent hand contact with water, cleaning solutions, meat products, poultry products, seafood, and product items.
  • Frequent hand washing is required.
  • Must be dependable and consistently report to work on time.

Estimated Salary Range: $8.50 - $11.00 per hour (based on location and experience)

Benefits
  • Competitive weekly pay.
  • Pay for Performance Program eligibility for reviews and pay increases.
  • Direct Deposit or Pay Card Option.
  • Schedule flexibility.
  • Leadership development and career growth opportunities.
  • Online access to your schedule through R365 Interactive Scheduling.
  • Medical benefits (based on eligibility).
  • Discounted meals.
  • Service awards.
  • EAP (Employee Assistance Program).
  • Whataburger Family Foundation (Hardship Grant Assistance).
  • Scholarship program.
  • 401(k) Savings Plan.

Equal Opportunity Employer
We value diversity and are committed to providing equal employment opportunities without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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